Women's Studies Encyclopedia
Helen Tierney
   
Help

Technical support is free with all GEM products. Please write, call, or email us at:

Greenwood Publishing Group, Inc.
88 Post Road West
PO Box 5007
Westport, CT 06881-5007
1-800-541-2086 ext. 4387
tech.support@greenwood.com

Help Topics

Basic Requirements

This product is best viewed using a minimum of a 56K modem, Microsoft Internet Explorer 4.5 or Netscape Communicator 4.6, and monitor resolution set for 800 x 600. Some links to multimedia content may require a minimum of Real Player 7.0, QuickTime 4, Flash Player 4, or Shockwave Player 7. All are freely available on the Internet.

Navigating

Once logged in to Women's Studies Encyclopedia, there are several ways to navigate.

1) The Table of Contents
The table of contents allows users to quickly navigate to a specific entry in the encyclopedia. The table of contents list is always present on the left side of the browser window and is always specific to the current location. For example, in the image below, the user is in the "E" entries, specifically Egypt (Ancient), and therefore the user can see the surrounding entries.

2) Previous and Next Links
Opposite the Table of Contents are links called "Previous" and "Next" which allow users to move in a linear fashion through the encyclopedia, much as if they were flipping through pages in a book.

These links are repeated at the bottom of each page for the user's convenience.

3) Subject View & Resources
At the top of each page are links to a subject-based hierarchy of all the encyclopedia's entries and some additional resources.

A user may navigate the subject hierarchy the same way you would navigate either Yahoo! or Google's directory. The Resources section offers a brief list of additional material. Please feel free to suggest adding other items.

In addition to the subject hierarchy, below each entry is a list of related entries divided by subject, as shown in the image below.

4) Searching
In addition to navigating through the product as outlined above, users may also move immediately to the search page. Search is described in greater detail below and on the search page itself.

Searching

Users can perform simple keyword searches and more complex Boolean searches across all entries.
Please note that search terms separated by spaces are searched for exactly as they appear and do not default to an AND search. In other words, a search for "disease HIV" will return no results, whereas "disease and HIV" will return several results. The same holds true for proper names. A search for "Woolf Virginia" returns no results whereas "Virginia Woolf" returns several. Also of note, the search term "Woolf, Virginia" will display an error since the "," (comma) is an illegal character.
Search queries are not case sensitive. For example, "african american and writer*" will return the same search hits as "African American and writer*." Also note that quotation marks are not necessary.
When the exact word being searched for is not known, use an asterisk (*) at the end of a word to keep the search broad. For example, searching for child* will find pages that contain the word child, children, and childhood.
If the exact phrase is not known, try a Boolean search using AND, OR, AND NOT and NEAR as needed. For example:
  • medieval and marriage finds all entries containing both words.
  • abortion near rights finds all entries with the two words within the same sentence.
  • abuse and violence and not drug finds all the entries discussing abuse and violence, but that do not contain the word drug.
  • education and (status or income or station) finds all of the entries that discuss education and either the word status or income or station.
After clicking on a link on the search results page, the search terms will be bolded and >>will look like this<<. Use your browser's back button to return to the search results page.

Printing

The option to print a "clean" version of a page is now available. On the right hand side of the browser window the following icon will appear:

By clicking on the icon the user will be brought to a page that removes the headers, footers, and table of contents, but adds a source citation at the bottom. Then the user can simply click on the browser's print button.

Email

In addition to the Print option, users will soon be able to email a section to anyone with a valid email address. When available, the icon for this feature will appear immediately below the Print icon.

For Further Assistance

If you require further assistance, please feel free to contact Tech Support.